Incensect Store Policies

Welcome to Incensect

We're here to help make outdoor spaces a little more comfortable and a lot less buggy.

By using our website and placing an order, you agree to the policies below.

 

Ordering

Please double-check your shipping address and order details before completing your purchase. Once an order enters processing, we may not be able to make changes or cancellations.

 

Shipping

We work hard to get orders out as quickly as possible. Shipping times may vary depending on your location, carrier delays, weather conditions, and other factors outside our control.

You'll receive tracking information once your order ships.

 

Returns & Refunds

We do not accept returns or exchanges.

If your item arrives damaged or defective, contact us within 7 days of delivery with your order number and photos of the issue. If approved, we'll issue a refund to your original payment method.

 

Product Information

We do our best to accurately display our products, but colors and appearance may vary slightly depending on your device settings and screen.

 

Website Use

Please use our website respectfully and lawfully. Any misuse of our website, content, or services may result in restricted access.

 

Updates

We may update these policies from time to time. Any changes will be posted on this page.

 

Contact Us

Questions? We'd love to help.

Email: incensectco@gmail.com